You will find the global and local versions of our invoice handling process below under Invoice Handling Instructions. These documents are key for suppliers to follow to avoid payment delay.
If you need further support, please see below the contacts under Supplier Invoice Inquiries which lists support contacts by each location. This is the quickest way for you to interact with our Accounts Payable department on the status of invoices.
Supplier Invoice Inquiries
- Americas
- Asia Pacific
- Middle East & Africa
- Europe
| Country | E-Mail Address |
|---|---|
| Argentina | [email protected] |
| Brazil | [email protected] |
| Canada | [email protected] |
| Chile | [email protected] |
| Colombia | [email protected] |
| Mexico | [email protected] |
| Panama | [email protected] |
| Peru | [email protected] |
| USA | Please see USA - Forms and Contacts further below on this page (scroll down). |
USA - Forms and Contacts
Our Transformation Journey
Together we continue to make great progress in our shared commitment to advancing a sustainable energy future for all. Since becoming Hitachi Energy, we are moving forward with the transformation of our digital environment to simplify, enhance and harmonize our processes and tools. Our transformation programs will impact many of our operating systems as we transfer to a single Enterprise Resource Planning System (ERP), giving us the opportunity to become more agile, work more effectively supporting our operating model and strengthen our collaboration with suppliers and partners.
Our digital business transformation program is beeing rolled-out in phases across locations over the next two years and includes changes to our invoice handling processes. You will receive correspondence when actions are needed on your side to make the transition as smooth as possible. Your Hitachi Energy contact is available should you have any questions and require support.